Removal Requests
Anyone can ask us to remove content. You don't need an account, and you don't need to pass age verification. Use the report form or email [email protected].
1. Intimate images shared without consent (TAKE IT DOWN Act)
If an intimate image or video of you — real or computer-generated, including deepfakes — appears on Velvet Arcade without your consent, we will remove it within 48 hours of receiving a valid request, and make reasonable efforts to find and remove copies.
A valid request includes:
- your physical or electronic signature (typing your full name is enough);
- enough information for us to find the content (a link or the game name and where it appears);
- a brief statement that you believe in good faith the image was published without your consent, with any information that helps us confirm this; and
- how to contact you.
You can also send a request on behalf of the person depicted if you're authorised to act for them.
Real people may never appear in sexual content on Velvet Arcade (see our Content Policy), so we will act on these requests as fast as possible, and we'll ban the developer responsible.
2. Child safety
If you see sexual content involving a minor or a minor-coded character, report it immediately using the form and choose the child-safety option.
- The content is pulled from the store as soon as the report is received, while we review it.
- Confirmed child sexual abuse material is reported to the National Center for Missing & Exploited Children (NCMEC), as 18 U.S.C. § 2258A requires. We preserve evidence as the law requires.
- Developers responsible are permanently banned.
You can also report directly to NCMEC's CyberTipline at report.cybertip.org or 1-800-843-5678.
3. Real people and likenesses
If a game uses your likeness, name or identity — or someone else's — report it with the form. We review these reports within 24 hours and remove violating content.
4. Copyright
Copyright complaints follow our DMCA Policy.
5. What happens next
We confirm we received your request, act on it within the deadlines above, and email you the outcome. Developers whose content is removed are told why, except where that would compromise an investigation or the law forbids it.
6. False requests
Knowingly submitting a false request may be unlawful. We may ignore requests that are clearly abusive.
Draft — not yet legally reviewed.